WHO DO I CONTACT IF I HAVE A PROBLEM WITH MY UNIT?
Your local dealer is again, the best source for service, repair or warranty information. You can find one on our Where to Buy feature. If there is no Vermont Castings dealer in your area, you can find a qualified technician via the National Fireplace Institute which trains and certifies installers and technicians in both gas and wood burning specialties. Visit http://www.nficertified.org for more information.