Forge & Flame
We're Here to Help
For all service-related inquiries you can browse our Common Questions for Vermont Castings, Harman, or Quadra-Fire or contact your local dealer.
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Ask A Question. Find answers to your questions below.
Your local authorized dealer is your first stop for sales, troubleshooting, maintenance, or service related inquiries. For inquiries beyond that, please fill out the contact form and allow our customer care team up to 1 business day for a response.
Contact Center Numbers and Hours:
Harman: 1 (800) 664-3119
Quadra-Fire: 1 (800) 926-4356
Vermont Castings: 1 (877) 427-8368
PelPro & WoodPro: 1 (877) 427-3316
Monday through Wednesday: 8:30 a.m. to 3:00 p.m. (CST)
Thursday: 9:00 a.m. to 3:00 p.m. (CST)
Friday: 8:30 a.m. to 3:00 p.m. (CST)
Closed Saturdays, Sundays and most major U.S. holidays.
