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Your local authorized dealer is your first stop for sales, troubleshooting, maintenance, or service related inquiries. For inquiries beyond that, please fill out the contact form and allow our customer care team up to 1 business day for a response.
Contact Center Numbers and Hours:
Harman: 1 (800) 664-3119
Quadra-Fire: 1 (800) 926-4356
Vermont Castings: 1 (877) 427-8368
Monday through Wednesday: 8:30 a.m. to 3:00 p.m. (CST)
Thursday: 9:00 a.m. to 3:00 p.m. (CST)
Friday: 8:30 a.m. to 3:00 p.m. (CST)
Closed Saturdays, Sundays and most major U.S. holidays.