Request a QuoteWhere to Buy
US
Forge & Flame

Owner Resources

Choose a brand tab to open its owner resources library — troubleshooting, manuals, warranties, and use-and-care videos.

Owner resources

Vermont Castings Resources

At Vermont Castings, we want you to have the ultimate fireplace experience — so we’ve compiled a comprehensive FAQ section plus manuals detailing product features and installation.

For questions these resources can’t answer, contact your local Vermont Castings dealer. They’re your source for building codes and all service, warranty, and parts questions. Find the dealer nearest you.

Troubleshooting & FAQs

Browse common questions, or contact your local Vermont Castings dealer.

Troubleshooting & FAQs

Installation & Owner’s Manuals

Find the installation and owner’s manual for your Vermont Castings product.

Installation & Owner’s Manuals

Still need help?

Your authorized Vermont Castings dealer handles service, warranty, and parts — we don’t ship parts directly to consumers.

Owner resources

Harman Resources

Whether you’re operating a pellet stove, dialing in the best burn from a wood model, or looking for use-and-care details on any Harman unit — we can help. Below you’ll find FAQs, owner’s manuals, and more.

If your issue isn’t covered here, contact your local dealer. Your authorized Harman dealer is also your resource for service parts. Use our dealer locator to get the help you need.

Troubleshooting & FAQs

Browse common questions, or contact your local Harman dealer.

Troubleshooting & FAQs

Install & Owner Manuals

Find the installation and owner’s manual for your Harman product.

Install & Owner Manuals

Warranty Information

Download current warranties — Hearth & Home Product or Outdoor Lifestyles.

Warranty Information

Use & Care Videos

Watch use-and-care instructions for Harman stoves and inserts.

Use & Care Videos

Still need help?

Your authorized Harman dealer handles service, warranty, and parts — we don’t ship parts directly to consumers.

Owner resources

Quadra-Fire Resources

As your source for quality stoves, fireplaces, and hearth products, Quadra-Fire gives you the resources to keep your model running properly — from FAQs to maintenance tutorials.

If you need more product, service, or troubleshooting help, your best resource is your local dealer. They can order service parts and handle warranty issues. Find your local dealer for service.

Troubleshooting & FAQs

Browse common questions, or contact your local Quadra-Fire dealer.

Troubleshooting & FAQs

Eco-Choice Manuals

Find the Eco-Choice installation and owner’s manual for your fireplace, stove or insert.

Eco-Choice Manuals

Install & Owner Manuals

Find the installation and owner’s manual for your fireplace, stove or insert.

Install & Owner Manuals

Warranty Information

Download current warranties — Hearth & Home Product or Outdoor Lifestyles.

Warranty Information

Use & Care Videos

Watch use-and-care instructions for Quadra-Fire products.

Use & Care Videos

Recall Notices

Review current product recall notices and safety information.

Recall Notices

Still need help?

Your authorized Quadra-Fire dealer handles service, warranty, and parts — we don’t ship parts directly to consumers.

DIY brands

DIY brand owner?

PelPro and WoodPro owners can find maintenance videos, troubleshooting, and manuals on each DIY brand site.

PelPro

Maintenance, troubleshooting & manuals for your PelPro unit.

PelPro

WoodPro

Maintenance, troubleshooting & manuals for your WoodPro unit.

WoodPro