Forge & Flame
Owner Resources
Choose a brand below to view the owner resources library that you are looking for:
Harman
Harman Owner Resources
Whether you have questions operating your pellet stove, you need assistance getting the best burn from your wood stove model, or you are simply looking for additional use and care information on any Harman unit, we can help. Below you’ll find specific resources designed to help you get the most out of your Harman hearth product, including in-depth FAQs, Owners Manuals, and more.
If you are facing an issue that cannot be addressed by the information listed here, contact your local dealer. Your authorized Harman dealer has extensive training and experience with our specific line of products, and will be able to answer any and all service and troubleshooting questions you may have. Your local dealer is also your resource for any of you service part needs, including parts or services that are covered by your current warranty – we do not ship parts directly to consumers.
Use our dealer locator to get the assistance you need.
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Troubleshooting & FAQs
Need help? Contact your local Harman dealer or view our troubleshooting and FAQs.
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Install & Owners Manuals
Find the installation and owner’s manual for your Harman product.
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Warranty Information
Browse Harman's warranty section to download our current warranties, including the Hearth and Home Product warranty or Outdoor Lifestyles warranty.
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Stove and Insert Use & Care Videos
These videos provide use and care instructions for Harman products.
Quadra-Fire
Quadra-Fire Owner Resources
As your source for superior quality stoves, fireplaces, and hearth products, Quadra-Fire is here to provide you with the resources you need to ensure that your specific model is functioning properly. From our FAQs to product maintenance tutorials, we hope to offer all of the information necessary to answer any of your questions. With that said, we may not have all the answers.
If you require additional product, service, or troubleshooting information for your stove or fireplace, your best resource is your local dealer. Your local authorized dealer has access to all of the specific product and service information you need, including the ability to order new service parts and handle warranty-related issues. To find your local dealer for service, click here.
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Troubleshooting & FAQs
Need help? Contact your local Quadra-Fire dealer or view our troubleshooting and FAQs.
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Eco-Choice Manuals
Find the Eco-Choice installation and owner’s manual for your fireplace, stove or insert.
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Install & Owners Manuals
Find the installation and owner’s manual for your fireplace, stove or insert.
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Warranty Information
Browse Quadra-Fire's warranty section to download our current warranties, including the Hearth and Home Product warranty or Outdoor Lifestyles warranty.
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Stove and Insert Use & Care Videos
These videos provide use and care instructions for Quadra-Fire products.
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Recall Notices
Vermont Castings
Vermont Castings Owner Resources
At Vermont Castings, we’re here to ensure that you have the ultimate fireplace experience, which is why we’ve compiled an assortment of resources to help you with any potential issues you may have. Below you’ll find a comprehensive FAQ section as well as manuals detailing product features and installation.
If you have additional questions that cannot be answered by any of the following resources, please contact your local Vermont Castings dealer. Your dealer is your source for information regarding building codes, as well as all service, warranty, and parts questions – We do not ship parts directly to consumers. To find the dealer nearest you, click here.